Privacy policy

Welcome to DolyFan. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, we may collect the following information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment providers)

  • Order history

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referring website

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Respond to inquiries and requests

  • Send promotional emails if you have opted in (you may unsubscribe at any time)

Cookies

We use cookies and similar technologies to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Measure marketing performance

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Fraud prevention services

  • Website hosting providers

  • Analytics providers

  • Legal authorities when required by law

These providers are only given the information necessary to perform their services.

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your full credit or debit card information on our servers.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Maintain business records

  • Resolve disputes

  • Comply with legal and tax obligations

  • Enforce our agreements

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Request a copy of your data

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

DolyFan
Email: Support@DolyFan.com